Effective Date: December 30, 2024

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Thank you for choosing NOVA Scientific Inc. We are committed to providing a seamless and secure payment experience. This Payment Policy outlines the accepted payment methods and important terms regarding payments for our products and services.

 

1. Accepted Payment Methods

 

We accept the following payment methods for purchases made through our website or directly with our team:

• Stripe: Payments can be made using major credit and debit cards securely through the Stripe payment gateway.

• PayPal: Use your PayPal account to complete transactions quickly and securely.

• ACH Transfers: Customers may pay via Automated Clearing House (ACH) direct bank transfers.

• ATH Móvil Business Payments: Available for customers in Puerto Rico using the ATH Móvil Business platform.

 

2. Payment Terms

• All payments must be made in full at the time of purchase unless otherwise agreed upon in a separate written agreement.

• For recurring or subscription services (if applicable), payment will be charged according to the agreed schedule.

 

3. Currency

 

All payments are processed in US Dollars (USD). If your payment method uses a different currency, additional fees or conversion rates may apply as determined by your payment provider.

 

4. Security and Privacy

• All payment information is processed securely through encrypted gateways (Stripe, PayPal, ACH, and ATH Móvil).

• NOVA Scientific Inc. does not store sensitive payment information such as credit card details on its servers.

 

For more details on how we protect your information, refer to our Privacy Policy.

 

5. Failed Transactions

 

If a payment fails or is declined:

• We will notify you immediately to resolve the issue.

• Orders will not be processed until payment is successfully received.

 

6. Refunds and Returns

 

For details regarding refunds, cancellations, or returns, please review our Return and Refund Policy.

 

7. Late Payments

 

In cases where payment terms are extended (e.g., through an invoice), any payments not received by the due date may be subject to late fees or service suspension until payment is made.

 

8. ATH Móvil Business Payment Instructions

 

For customers in Puerto Rico wishing to use ATH Móvil:

1. Open the ATH Móvil app and select the “Business” option.

2. Enter our business username: NOVA-INNOVATES.

3. Enter the total payment amount and confirm.

4. Include the order number or invoice ID in the payment notes for reference.

 

9. Contact Information

 

For payment-related inquiries or assistance, please contact us:

• Email: sales@novainnovates.com

• Phone: +1 (939) 344-1934

 

Thank you for choosing NOVA Scientific Inc. for your scientific solutions. We appreciate your business and are here to assist you every step of the way!